Our Policy

Aviva websites are designed and built to W3C accessibility standards. They allow equal access to people with disabilities using technologies other than standard web browsers, such as screen readers.

You can control:

  • The size of the text
  • The stylesheets

For tips on making your browsing experience easier, take a look at the excellent BBC My web my way site which explains how to set up your computer to make the web more accessible.

Browser compatibility

This website is regularly tested on the most popular browsers and operating systems.

Customer feedback is important to us. If you discover a part of our web site that has been difficult to use, please let us know via

PDF documents

There are many links to PDF documents on our website. To read these documents, you will need the Adobe Reader software. Adobe also provide accessibility tools for PDF documents.