Terms of use

“We”, “Us”, “Our” or Aviva means Aviva UK Digital Limited on behalf of the Aviva Group of companies.

Wherever the name “Aviva” is used within these pages, it refers to one or more of the trading companies of Aviva that operate in the United Kingdom.

These terms of use cover your use of the website.

The content of this website is intended for use only by residents of those jurisdictions to which it is expressed to relate. None of the services or products referred to is available to persons resident in any state or territory where such products or services are prohibited by local law or regulation. Please check with your professional financial adviser as to whether such products are available in the country in which you are resident. 

All products and services provided by Aviva have their own terms and conditions (Product Terms and Conditions). You should read both the Product Terms and Conditions and these terms of use. To the extent that the Product Terms and Conditions conflict with these terms of use then the Product Terms and Conditions will prevail.

Exclusion of Liability

The content of this website is provided for general information purposes only and any opinion expressed in this website does not constitute an offer to provide any product or service except where it is expressly indicated. It is not intended as investment advice, or an offer or solicitation for the purchase or sale of any financial product. Although care has been taken to ensure the accuracy of content, Aviva accepts no liability for loss of any kind incurred as a result of reliance on the information or opinions provided on this website.

Aviva will not accept any liability for any loss or damage you may incur in connection with your use of this website which is caused by any event where the cause is beyond our reasonable control; or any indirect loss or damage you suffer or incur as a result of your use of this website (including loss of business, or loss of profit or revenue) which was not foreseeable to us at the time when you used the website. However, nothing in these terms of use shall exclude or limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation.

Whilst Aviva will take all reasonable steps to ensure that the website is always accessible Aviva does not warrant that the website will be available, that access will be uninterrupted, that there will be no delays or failures in the website or that no viruses will be transmitted to your computer or other hardware used to access the website. Aviva accepts no liability for any losses due to the website being unavailable at any time. Aviva may have to suspend access to the website to update the website and to carry out maintenance. Also the website may be unavailable due to circumstances beyond Aviva’s reasonable control.

We have also included links to third party websites in this site for your convenience. By giving access to such websites, we are not making any statement, warranty or representation as to the quality or contents of the other website as we do not have responsibility for that other website. Please note that when accessing another site by way of a hypertext link you may leave the Aviva website.

Aviva do not seek to exclude or limit any liability they may have under the Financial Services and Markets Act 2000 or the rules of their Regulators.

Information transmitted to Aviva through this website may not be encrypted and could be intercepted by third parties or electronically delivered to parties other than the addressee. Any such information is sent at your own risk and you should therefore carefully consider its sensitivity prior to transmitting it.

Any comments or statements made here do not necessarily reflect those of Aviva or any third party. Aviva or third party information providers may have issued, and may in the future issue, other contents that are inconsistent with, and reach different conclusions from, the information presented here. This information is provided with the understanding that with respect to the material provided here, that you will make your own independent decision with respect to any course of action in connection with the information and as to whether such course of action is appropriate or proper based on your own judgment.

Changes to the website

Aviva may make changes to the information, products or services described in this website at any time without updating changes in the website.

Aviva reserves the right from time to time to make changes or additions to these terms of use as are reasonably required to reflect:

  • changes to services relating to the website supplied to Aviva by third parties which are outside of the control of Aviva;
  • changes resulting from the introduction of new systems, services, and changes in technology outside of the control of Aviva;
  • changes in circumstances or the happening of any event which is outside of the control of Aviva and which makes it impossible, impracticable or economically unviable for Aviva not to make a change to the terms of use, provided that any such change is not unfair to you; and
  • changes required to remedy obvious errors.

We recommend that you check this web page regularly for any changes.

Governing Law

The laws of England and Wales shall govern the use of the Websites and in the event of a dispute you irrevocably submit to the exclusive jurisdiction of the English Courts.

About us

The Websites are owned and operated by Aviva UK Digital Ltd registered in England and Wales under company number 9766150 and has its registered office at St Helen’s, 1 Undershaft, London EC3P 3DQ, United Kingdom.